Recommendations
View the recommendations that I've received from my professional colleagues in my role as a technical writer and information architect. You can also view these recommendations directly on my LinkedIn page at https://www.linkedin.com/in/chris-king-b2475b8/.
Charisa Antigua (May 26, 2023)
CEO & Chief Science Officer at Oscar Newman
I worked with Chris for over 10 years across multiple companies, locations, and roles. At PLATINUM technology and TrelliSoft Inc., I was his technical writing manager; at IBM, we lead the technical documentation efforts for enterprise-wide storage solutions. During this time, we worked closely together to deliver high-quality technical content to end users, in different formats and with multiple delivery methods.
Chris was the writer I depended on the most to get the most difficult tasks done, and to do them well. The work ethic, skills, and knowledge that he brought to writing projects were top notch, and his ability to adapt to sudden changes and new situations were invaluable for solving problems and meeting deadlines. His passion for technical writing and editing was contagious, and he never stopped trying to innovate and incorporate the latest writing techniques into his work and the work of other writers.
As a person, he is a pleasure to work with and very team focused. He's always willing to help and mentor others. He is even tempered, patient, and brings a positive attitude to every project. I enjoyed working with Chris very much and highly recommend him to any future employer.
Duddupudi Venkatesh (April 30, 2023)
Senior Technical Writer at Capgemini
Chris is a great technical writer with excellent editorial skills. His intense knowledge about the product had a great impact on the documentation. He's a man with golden heart and significant amount of patience. His contribution to IBM documentation is invaluable. My working experience with him is always memorable.
He listens to queries with so much patience and gives suggestions without hurting others feelings and the given suggestions are pretty valuable. Sometimes, though the situation is out of control, he still maintains that coolness without reacting too much to the situation. He responds to the situation on time, with the exact solution, and with what needs to be done.
The people around Chris feels always comfortable. Chris brings great value to the organization. He knows the ins and outs of the product and he can answer us at anytime regarding any query. I always feel pleasure working with him and cherish the time spent with him. I learned a lot from him personally and professionally.
Alifiya Kantawala (May 3, 2023)
Sr. Manager and Information Developer at Capgemini
Chris is an extremely talented, detail oriented, and versatile technical writer. We have worked together on a project for more than two years. He is patient with the changes required and does not mind going beyond his job responsibilities as long it benefits the project. He is technically very sound and very helpful. Under his leadership the team learnt the product and processes very quickly.
A good team member and an excellent person to be with. He can build rapport and work with anyone across the globe. Working with him has been a very good experience.
Johanna Hislop (April 15, 2023)
Senior Software Engineer at IBM
My experiences working with Chris have been fantastic. In the support organization, I am heavily reliant upon the technical product documentation we provide. I regularly reference it for customers to resolve their questions and concerns. Chris is always willing to listen to feedback and discuss opportunities for improvements. He's motivated, dependable, consistent, agile, and able to handle all kinds of technical material.
Chris also seeks out opportunities to find areas for improvement by joining conversations and really listening to the concerns that come from support, customers, and others in the field. He listens, iterates, and reviews to reach the best resolutions. He is genuinely interested in providing a good experience to our end users. Chris is one of the people I truly enjoy getting to work with.
Brian Campion (April 14, 2023)
Senior Manager Technical Communications at HP Inc.
I have previously worked with Chris at IBM as his information development manager for approximately 10 years. Chris worked in the role of senior technical writer, information architect and team lead during this period. Chris is really excellent in designing and delivering information experience solutions which are laser focused towards the end user. He is very skilled in leveraging design thinking methodologies to ensure the documentation he develops aligns perfectly with the defined personas. Chris is very organised, efficient and structured in his approach to his own work and also the planning and coordination of the work required to be completed by the team as a whole. Chris has excellent collaboration skills and he uses these capabilities very effectively to work closely with all key stakeholders across the business, including design, software development and product management.
Chris also did great work in the area of promoting the product functionality he worked on via social media and IBM community forums and I believe this had a very positive impact from a sales and revenue perspective on these products. He is very much team focused and did great work in supporting, mentoring and training the other members of the team as required. Chris is very conscientious and hardworking in everything he does and I found him very personable and easy to work with.
I know that any employer will be very lucky to hire a person of the calibre of Chris and I am very happy to be able to give him this very strong recommendation.
Dan Bajema (April 4, 2023)
Level 3 scrum master at IBM for Storage Insights & Spectrum Control
I've had the privilege of working closely with Chris for over a decade. He is an excellent writer who has proven time and again dedication to his craft, and to the customer.
He is friendly, courteous, committed, and dependable. He is a leader and influencer. Plus he brings levity to the team, which is wonderful on a stressful project.
He is meticulous in the accuracy and technical specifics of his documentation. He consistently goes beyond the scope of his tasks to ensure complete coverage in the docs. His depth of understanding and drive to be accurate has led him to uncover product defects missed by engineers, and Chris follows-thru to ensure the issues are resolved before product is released.
It's a pleasure to work with Chris!
Eugene O'Connor (April 3, 2023)
Advisory Information Developer at IBM
I worked with Chris for 9+ years on the IBM Spectrum Control and IBM Storage Insights products. He was the Information Architect for our technical content and I worked closely with him for most of that period. Throughout that time, Chris demonstrated excellent writing and information organization skills. He was also very dedicated to his work and showed strong personal commitment to delivering the best possible solutions for our customers. I was regularly impressed with his laser-like focus on the customer experience and success and his willingness to use innovative solutions to meet our customers’ needs.
Chris is also a great team player -- he readily made himself available for discussions and was very generous with his time. He’s also warm, friendly, and fun to work with. It was a real pleasure to work with Chris and I would strongly recommend him to any potential employer.
Yolanda Martinez (April 1, 2023)
Information Experience Manager at VMware
I had the pleasure of working with Chris since 2002 when I was his manager at IBM. He is an excellent writer, strong team leader, with a passion for creating an excellent user experience. He is highly skilled in agile methodologies and Design Thinking. Chris will be an excellent addition for any organization that understands the value of quality documentation.
David Warnke (March 23, 2023)
Software Engineer at IBM
I have worked with Chris at IBM from June 2009 to the present, primarily on the IBM Spectrum Control product and the IBM Storage Insights offering.
We spent countless hours together enhancing the IBM Spectrum Control documentation and social media presence through approximately 35 - 40 releases/versions of the product. For the past 2 years, I have worked with Chris on the IBM Storage Insights documentation, clarifying storage concepts for customers and ensuring technical accuracy.
Chris is outstanding on many levels. His writing and social media skills are magnificent. He has a strong work ethic, which he balances with his wonderful personality and positive attitude, and this makes collaborating with Chris an absolute joy every day. Chris is a consummate professional - he works constantly to improve himself, he mentors/uplifts others in their information development and social media work, and he communicates openly and effectively at every turn. He is a great 'team player' and is also fantastic when it comes to 'self directed' work.
I would gladly work with Chris again and again...and I unequivocally recommend him to any organization.
Deborah Sparks (March 22, 2023)
Lead/Senior Technical Writer at Hitachi Vantara
I worked with Chris for over 10 years at IBM and Capgemini. He is the best technical writer I have ever worked with. And I mean that sincerely. His writing and IA skills are fantastic, and so are his interpersonal skills. He is the total package. He knows tools, he's a leader, and his commitment is unparalleled. I have seen him single-handedly save entire projects with his dedication.
He is respected by his peers, his managers, and the stakeholders he works with. He is dedicated to exceeding customer needs whenever possible by implementing innovative solutions. If you are looking for someone who you do not need to manage at all and who makes your product shine, he's the writer for you.
John Walsh (March 21, 2023)
Senior Information Developer at IBM
I worked with Chris at IBM for a number of years on the Spectrum Control and Storage Insights products.
Chris was the information architect, team lead, and lead writer for these projects. I cannot recommend Chris highly enough. He is hard-working, conscientious, organized, and a great technical leader, writer and editor.
Chris is very easy to work with and a great motivator. He has a deep knowledge of the products and was always willing to share his knowledge and help other writers, regardless of how busy he was.
Chris is also a great organiser and can quickly pivot to deal with customer issues that come in from left field.
He’s a fantastic writer and I strongly recommend Chris to any organisation which values strong leadership, a great work ethic, and an agile, user-centered approach to delivery technical content.